Restaurant management system · India
A restaurant management system that fits on a phone
In short: A restaurant management system from Rikaab runs the whole restaurant from one login: the tablet POS and kitchen display, waiters’ phones, GST invoices and GSTR-1, inventory and food cost, online ordering with delivery, WhatsApp bills and a guest inbox, staff roles across outlets, and the owner’s money, dues and P&L on their phone. ₹799 a month, everything included.
One system, every role
- Owner: money today by cash, UPI, card and aggregators; dues; expenses and P&L; a closing summary every night; guest messages.
- Counter: tables, takeaway and delivery tickets; UPI QR; shifts and cash drawer; offline billing.
- Kitchen: a live KOT board with Start and Ready that moves the order along for the waiter and the guest.
- Waiters: the captain app, orders at the table, a ding when a dish is ready.
- Riders: the address, the map pin and the cash to collect.
- Accountant: GSTR-1 export, built from the invoices actually issued.
Chains and franchises
Many outlets sit under one restaurant. Switch outlet and every number, bill and report follows that branch. Each branch keeps its own FSSAI licence, invoice series and WhatsApp number; GSTIN, bank and UPI flow down from the main outlet or are set per branch. Staff are tied to the outlets they work at. Franchise pricing is by outlet, on a call.
What you get
Everything restaurant management system needs, in the box
Everything marked Live is built and in daily use. Anything still on the way is labelled Coming soon.
Owner’s back office
Where the money went, on your phone.
- Money today, split by cash, UPI, card and aggregators
- Dues, biggest balances first
- Expenses and a profit and loss you can read
- A closing summary every night
- Menu editor with sizes, add-ons, GST rates and CSV import
- Everything designed for a phone first, then the tablet, then a laptop
Counter & kitchen (POS)
A tablet POS built for the dinner rush, with a kitchen display that keeps up.
- Tablet POS with tables, takeaway and delivery tickets
- KOTs and cancellation KOTs to the kitchen; live kitchen display with Start and Ready
- Captain app for waiters taking orders at the table, with a ding when a dish is ready
- Shifts, cash drawer, X and Z reports, daily closure
- Split payments and a UPI QR for the exact bill, with your restaurant name and bill number in the UPI note
- Billing keeps working offline; bills sync when the internet is back
- Bluetooth, USB and LAN thermal printers: KOTs and bills print in the background from the Android app, a USB print station or a LAN bridge
- Hindi dish names and ₹ on printed slips
Inventory
Stock that moves with every sale, so you know your food cost.
- Materials in grams, millilitres and pieces, with recipes per portion or per kilogram
- Stock deducted when a bill settles or an online order is delivered; put back on a void
- Purchases, wastage and stock counts
- Weighted-average cost per material, so recipe cost is real
- soonPurchase orders and low-stock reminders
Team & outlets
Every branch from one login, every cashier seeing only their job.
- Roles for owner, manager, cashier, kitchen and rider; staff sign in with a one-time code or a counter PIN
- Many outlets under one restaurant; switch outlet and every number and report follows
- Each branch keeps its own FSSAI licence and invoice series; GSTIN, bank and UPI flow down or are set per branch
- Staff tied to the outlets they work at
- Each restaurant’s data strictly walled off from every other, locked in by automated tests
Online ordering & delivery
Orders on your own website, not a marketplace, with no commission.
- Ordering on your own website through a signed partner API; menu, stock and checkout stay in sync
- Razorpay checkout on your own account; Rikaab never holds your money
- Address search at checkout and live delivery rates from your connected delivery partner
- Rider booking and tracking, an order-tracking link for the guest, and a rider view with the map pin and cash to collect
- Table reservations and customer records
- soonZomato and Swiggy orders pulled in by API, next to your own
WhatsApp & email
Bills reach the guest from your own WhatsApp number, with no Business API and no per-message fee.
- Link your restaurant’s own WhatsApp number by scanning a QR, like WhatsApp Web
- Every settled bill goes to the guest on WhatsApp by itself; cashiers can resend in one tap
- A thank-you follow-up with your Google Maps, Instagram and website links, with guest consent and quiet hours built in
- Guest messages: an inbox of every chat on that number, with reply, for the owner
- Bills emailed to the guest when you have their email
- Every new online order emailed to the restaurant
- soonWhatsApp broadcasts and offers to guests who opted in, from an uploaded list
- soonA menu link to send on WhatsApp for phone orders
That is 6 of 10 areas. See the full list.
Questions people ask
What should a restaurant management system include?
The counter POS and kitchen display, GST invoicing and returns, inventory with recipes, online ordering and delivery, staff roles and shifts, customer records and a way to reach guests, and reporting the owner can read on a phone. Rikaab includes all of these in one plan at ₹799 a month.
Can I manage several outlets from one account?
Yes. All outlets sit under one login with per-branch FSSAI, invoice series and staff, and consolidated reporting across branches. Multi-outlet and franchise pricing is quoted by outlet count.
Is it cloud-based?
Yes. Rikaab runs in the browser and as an Android app, with the data held on encrypted disks in India and each restaurant strictly isolated from every other. The counter keeps billing when the internet drops and syncs when it returns.
Also for
Ready when your next bill is.
Sign up, set up your menu while we verify your GSTIN, bill from the day you’re approved.